Frequently Asked Questions
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FREQUENTLY ASKED QUESTIONS
To create an account you will go to the shop page from the menu icon. From there you choose which service you want and how many connections. If you want to make your own username be sure to list it in the Customer ID section that’s listed towards the top of the payment form. ALSO WRITE YOUR EMAIL ADDRESS IN CORRECTLY so we are able to send you your login info to your email.
The main thing to remember if you are purchsing multiple accounts is to write “NEW ACCOUNT” in the Customer ID section of your payment form so we know you want to create a new account instead of making a payment to an exsiting acount. Or you could write whatever you’d like the new username to be. You can purchase multiple accounts by following the same steps as creating your first account.
You’ll be able to make your payment the same way you originally did just remember to write your user name in the customer ID section of the payment form that way we know which account you are paying for. To avoid any service interruption its best to pay your bill at least one or two days before it’s due.